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How UPS Helps Small Businesses Do More

Summary by Katherine Scheibert, posted on 11/17/2025 Original Article by UPS posted 10/01/2025


Did you know about 86% of the U.S. population lives within 10 miles of a UPS Store? With more than 5,400 locations across North America, UPS has built one of the most accessible and reliable networks for small businesses. That kind of reach makes it easier than ever for business owners to manage shipping, handle paperwork, and take care of daily operations — all in one place.

UPS has also earned a reputation for top-tier service. The UPS Store was named No. 1 on Forbes’ Best Customer Service list for three consecutive years, reflecting a strong commitment to helping small businesses succeed.

What many don’t realize is that UPS goes far beyond shipping. From receiving mail and securing deliveries to handling sensitive documents and returns, UPS offers everyday solutions designed to make running a business simpler.


Mailbox Services

For business owners constantly on the move, UPS provides a real street address — not just a P.O. box — and accepts packages from all carriers. Staff can sign for and securely hold deliveries, giving you peace of mind that your important shipments are handled even when you’re out of the office.


Pack & Ship Guarantee

Shipping fragile or high-value items can be stressful. With UPS, you can rely on expert packing and their Pack & Ship Guarantee, which covers your shipment if it doesn’t arrive in the same condition it was sent. It’s protection and professionalism in one.


Simplified Returns

Returns can be a headache for both customers and businesses, but UPS makes the process easy. Many locations feature self-serve kiosks and offer box-free, label-free return options. That convenience helps keep customers satisfied while saving time and effort on your end.


Document Shredding

Sensitive paperwork piles up quickly. UPS offers secure, pay-by-the-pound shredding services with no minimums, helping you safely dispose of documents and maintain confidentiality without extra hassle.


Help with Official Documents

From contracts and deeds to affidavits and wills, UPS locations often have commissioned notaries ready to assist. Many also offer quick, professional passport photos, making it easy to take care of multiple administrative needs in a single stop.


For businesses connected through Savings4Members, these same UPS advantages come with access to exclusive program benefits that help reduce costs while keeping your operations running smoothly.

Want to learn more about how UPS supports small businesses?
Check out the original UPS article, “5 Things You Didn’t Know The UPS Store Could Do,” or listen to the audio version here: UPS.com article link.

Ready to explore the UPS program through Savings4Members?
Visit your organization’s savings page, contact your dedicated Savings Consultant or visit our Contact Us page to get started.

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